Leveraging our partnership with Google Health and our early access to MedPalM 2, we have a moment in time to build a next-generation conversational AI product.

In this document

What we’ve built today

The challenge of LLM-only

What we’re building now

Today: Structured agent


Aide today is built as an ‘intent-based’ conversational AI agent. Aide has a bank of ~100 possible conversations it could have with a patient depending on their medicines, health plan, and the time of year, month, week and day.

Our technology determines which conversations to trigger, for which patient and at what time while having the capacity to reschedule them as needed by the patient and not interrupt existing patient-initiated conversations.

It can perform this task at scale.

✅ Benefits

❌ Limitations

The challenge with an LLM-only approach